Need help with your order or have a question about our clean beauty products? Contact the BIGHIZA team for quick, friendly support. We’re here to help with makeup advice, returns, and product recommendations — your beauty is our priority. 🌿💄

🌿 We’re Here for You

Have a question, feedback, or just want to say hi? We’d love to hear from you. The BIGHIZA team is here to help you with anything — from product recommendations to order support and returns.

We believe beauty should be simple, transparent, and stress-free — so reach out anytime.

💌 Ways to Contact Us

📧 Email: support@bighiza.com
We aim to respond to all messages within 24–48 hours (Mon–Fri).

📦 Order Support:
Have a question about your order, tracking, or returns? Please include your order number in your message for faster service.

💄 Product Advice:
Need help choosing the right lipstick shade or the best brow pencil for your skin tone? Our clean beauty experts are happy to help you find your perfect match.

🌸 Business Inquiries:
For collaborations, press, or wholesale inquiries, please contact support@bighiza.com.

✨ Customer Care Hours

Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday – Sunday: Closed
(But we often peek at emails — we know beauty can’t wait 💕)

💚 Your Happiness, Guaranteed

We’re here to make sure you love your BIGHIZA experience — from your first click to your daily glow.
If there’s anything we can do better, please let us know.

✨ Clean. Conscious. Confident. That’s BIGHIZA. ✨