Returns

We want you to be 100% satisfied with your purchase and we stand behind all of the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.

Here are some important guidelines regarding our return policy:

● All returns must be sent back within 30 days of purchase and must be in new condition and in their original packaging and shipping fees are the responsibility of the customer.

● All returns require an authorization, which can be obtained by emailing us at support@bighiza.com or calling us at 925-699-7611

Please do not send back your product before you have received an authorization