FAQ

Processing time: This includes order verification, securing stocks, and quality checks. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. 

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.Your order will be delivered in 1-3 days

From the product selection page, choose the product you want to order and
add it to cart.

View all the selected products at your cart page, with an option to modify the
selection of any of the products chosen.

There you can process your checkout of the products you are purchasing, or
continue shopping from the existing Shopping Cart Page.

If you feel your shopping is done, you may proceed to “checkout” to process
with payment.

If you wish to opt for any modification in your order, you may always contact us
at our given email within the period of shopping as once the item is shipped; we may not be able to entertain your request of changing or canceling any order
and you will be levied with a full charge. We do apologize for the
inconvenience you may face in this regard, however in order to not to face any hassle we urge you to go through our returns and shipping policy for further
clearance.

We care about you so we work with genuine systems and trustworthy partners such Secure Socket Layer (SSL) to ensure the safety and security of all the
information shared by our valuable customers.

You may book in bulk, or contact us at our given email address or via our toll-free number anytime to entertain your request for bulk or group orders.

Promo Codes or Coupons are actually made to let the customer know how we value them and care about them. These coupons or promos are time bound and can be claimed as per given instructions. You may use them against your shopping while updating them in Promo/Coupon Code Box in your cart before checking out. Once the code is updated by you, you can proceed to checkout and avail the discount as given.

We dispatch all the ordered products from our end within 2 working days, and the whole process of shipping may take 5 working days (except for any delays due to any reasons). You may track your order from our Order Status Page, and revert back to us if your order didn’t reach to you within the time prescribed in the email confirmation to get urgent assistance from our side.

Once you go through shopping at Bighiza, you will receive all our newsletters including promotions, deals, discounts, etc. If you are not registered already, you may register now and opt to get all our newsletters. If you feel tired of filling up your inbox, you may unsubscribe from our newsletters anytime by clicking on the “unsubscribe” button at the bottom of every email you receive from us.